PandaDoc Ratings

Overall

Ease of Use

4.5/5

Customer Service

5/5

Likelihood to Recommend

5/5

Habibah M.

Information Technology Support Assistant

1001-5000 employees

Used the software for: 1-2 years

Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Likelihood to Recommend
10/10

“Good document editor with e-sign feature”

Overall: I use Pandadoc to create plans and contract agreements. It enables clients to sign digitally and immediately notify me when they see the proposal, which allows me to watch their level of engagement.

Pros: I appreciate the fact that Pandadoc notifies me as prospects see my proposals and enables them to sign digitally without scanning or printing. I like that it allows me to present a pick list to customers, from which they can choose which package or service they want, and it will instantly complete them.

Cons: I am unable to replicate whole sections, just some of the content parts. This is infuriating. That strikes me as a little clumsy from the developer side. The document didn't allow me to write in Landscape mode, so I've been drafting my proposals slides in InDesign and afterwards copying/pasting them as photographs into the document, and this has resulted in some duplication of effort on my side, which is inconvenient given that one of the reasons I choose this software because I need a system to help reduce time wasted on drafting proposals.