MeridianLink Mortgage Ratings

Overall

Ease of Use

5/5

Customer Service

5/5

Likelihood to Recommend

5/5

Nicholas S.

VP of Financial Services

51-200 employees

Used the software for: 2+ years

Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Likelihood to Recommend
9/10

“LQB is ready for the Prime Time”

Overall: LQB has enabled our sales staff to spend more time on the road being face to face with clients rather than being in the office to access or systems. My experience with LQB has been nothing short than stellar. The support staff is super friendly and always answers the phone in a good mood.

Pros: I like that it was a SaaS based service and completely hosted by them. Typically a SaaS based service that holds sensitive material is massive security hole. However, considering that LQB is a product of MeridianLink I can rest easy that our data is secure. Their integrations with vendors is top shelf and allows us to focus on bringing in more business rather than testing and implementing integrations. We used to be a report based company and now we are a queue based company. Being able to create custom Queues for our staff has almost eliminated our daily reports that we send out.

Cons: Because LQB is a SaaS based service we sometimes have to play within their walls. Most of the time its not a bad thing but there are times we have create a work around to complete the task we want. Not that big of a deal really.

Reasons for Choosing MeridianLink Mortgage: We didn't like the look and feel of Encompass and already using the PML engine for our pricing the setup was just that much easier.