What is Concord eSignature?

The Concord platform makes it simple for your organization to create unlimited digital signatures so any party can securely and easily access them. Execute and track signatures in one place, eliminating email back-and-forth, and communication mishaps. Electronic signatures with security, visibility, and customizable signature collaboration, all in one place.

Concord Ratings

Overall

Ease of Use

4.5/5

Customer Service

4.5/5

Likelihood to Recommend

4.0/5

Clint B.

Legal Counsel

51-200 employees

Used the software for: 6-12 months

Overall Rating
4.0/5
Ease of Use
4/5
Customer Service
4/5
Likelihood to Recommend
7/10

“A Good Contract Management Platform to use”

Overall: Like most contract management platforms I've used, Concord is good but not perfect. All contract management systems have pros and cons, but Concord is the best I've seen... so far.

Pros: Most liked features are: 1. Bulk Importing existing contract portfolios into Concord 2. Search function - fast, accurate and easy to use 3. Sharing contracts with others is very easy and secure

Cons: Largest complaints are: 1. Records of draft contracts can not be changed to "signed" where a contract is executed outside of Concord. So if I started drafting and negotiating a contract in Concord and then had the final contract executed by way of a scanned copy or even DocuSign I have to create a new contract record in Concord. All negotiation history, internal / external discussions, etc are lost. This is one issue that is preventing wider adoption in my organisation. 2. Editing template contracts in Concord does not support features lawyers are ordinarily accustomed to. E.g. unable to use autonumbering in templates, unable to use indenting of template documents well. This become annoying when importing a Word or PDF document to create a template. Not all documents will import correctly, yet the native text editing features do not allow a user to 're-create' the form and structure of the original document as a template. 3. E-signature solution does not provide enough flexibility a signing request to be forwarded by an outside person (i.e. counterparty) to an authorised signatory. Concord's native e-signature solution kind of assumes the person who I share a negotiated draft document to is the person who can sign for that company. In an enterprise environment, this is not always the case as company's have rules on delegated authorities. 4. E-signature solution is limited in fields required to complete execution. End user signing experience is ok but not great.